After the reorganization directed to improve customer service

Wider and more rational site

in Chiampo

Customer’s satisfaction through a careful, prompt and professional service, or the policy at the base of Repico’s whole activity, inspired even the “restyling” of the site in Chiampo, Veneto. Works ended at the end of 2006 and involved the modernization of the building, widening and rationalising the areas.

In fact the utilizable surface of the warehouse occupies now approximately 800 square metres.

And the laboratory, which covers 100 square metres, has been widened to obtain more functionality and organization: equipped with 11 testing drums of different sizes, it has been conceived to offer the customer a daily advice on new articles as well as on the research of new dyestuffs always developed in collaboration with the head laboratory sited in Milan.

Area managers are Lorenzo Fracca and Paolo Soldà, who collect customers’ technical and commercial exigencies.

Rosalino Cavaliere is in charge of the laboratory, assisted by two young and dynamic technicians, Massimo and Davide.

Next to Fracca and Soldà, Stefano Temolo and Alberto Pretto are entrusted with technical assistance: they are skilled technicians owning consolidated ability and experience.

The whole team in Veneto branch follows Repico guidelines, which consider the customer and the satisfaction of his exigencies as a primary target that can be reached through qualified co-operation and constant service, with very quick response times.

Moreover, in order to enrich service and advice, the company is completing an in-house show-room where they will display the proposals dedicated to the forthcoming seasons, studied and perfected by Centro Moda.